Belonging to DinoDirect China Limited, DinoDirect.com is an online marketplace for merchants of all sizes as well as end consumers. The online shopping website carries a variety of products from verified brands. It is a platform connecting qualified and reliable suppliers and global buyers, providing retail and wholesale services, warehousing and worldwide free shipping.
Offices & Warehouses
Headquartered in Shenzhen, China, DinoDirect.com has 10 branch offices around the world. The company has some modern warehouses located in USA, Canada and other countries or regions with high-tech management system to keep inventory and process orders. Unlike traditional transaction platforms, DinoDirect sources the items for sale from suppliers and keeps them in the warehouses first. When an item from a certain supplier is ordered, the warehouse staff will process the order and ship out the item purchased. In this way, DinoDirect is able to control the quality and legitimacy of each product.
When we search by the term “DinoDirect scam” or any other negative term related to DinoDirect products or services, negative reviews seem very limited. I guess that’s because the exclusive business model DinoDirect adopts helps significantly reduces the odds of encountering scams or frauds. By running several state-of-the-art warehouses to stock partner suppliers’ items, DinoDirect ensures its customers that each product is under well controlled in terms of quality. In addition, as all partner suppliers selling products at DinoDirect.com are strictly verified in terms of company legitimacy, brand ownership and other qualifications, buyers can be confident in trading with the suppliers there.
Products & Brands
DinoDirect.com possesses an extensive range of products with intellectual property rights, including women’s clothing, laser pointers, wedding apparel & accessories, special occasion dresses, flashlights, tablet PCs, cool gadgets and much more. There you can find a variety of hot brands, such as lenovo, acer, EFUN, TOSHIBA, Kodak, SHARP, Dear lover, etc, covering various fields like apparel, electronics, computers and more.
Holiday Shopping
If you are looking for holiday supplies, the Holiday Shopping channel at DinoDirect.com is particularly worth taking a look. There you can find all kinds of products that fit different holidays or festivals. For instance, now the site has a collection of Thanksgiving Day supplies for customers to choose from to prepare for the coming holiday: Thanksgiving Day gifts, Thanksgiving decorations, kitchen & dining essentials and more.
Customer Service
For pre-sale and after-sale issues, you should contact its China-based customer service team by email, phone call or live chat. 7×24 customer service is available so you can contact the company any time for any question.
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Tag: DinoDirect
February 6th, 2012 at 8:55 pm
Experience: More than 300 dollars expended on their shop
Conclusion:
Cons: Bad product descriptions, Bad customer service
Pros: Good quality, good shipping
Experiences description:
One friend recommend me DinoDirect so I’ve bought a Tablet/Ebook. The product was good, the only problem was that I had to upload the android version (BAD DESCRIPTION). That was easy and I was still happy, so I created a video and wrote a product review.
Second purchase. A Laptop/Notebook. The shipping had some problems but arrived. The real problem was that the web description is wrong and the Laptop only have the potency half that they promise so it is slow. I tried to contact with DinoDirect’s customer service but they asked me for videos, photos and they put a lot of problems for 3 weeks. Finally they offer me a 30$ coupon but not compensate the problems. In addition the memory ram of the laptop stopped working, so I think that I will never bought again anything expensive in this shop.
Conclusion: Even if you are a very good customer for the shop they will treat you badly. In addition, with the bad descriptions you will have problems so never buy anything expensive because they will cheat you.
February 7th, 2012 at 2:49 pm
Hi there,
For the problems you mentioned above, we would suggest you send your complaint to Dinodirect customer service again to see if they could give you a full refund or a replacement based on your preference.
Support Team
OnlineShoppingGuru.com